Troubleshooting
Solutions to most common problems with the apps.
Frequently Asked Questions
- "An error occurred while processing your purchase" (Amazon)
- Error: "Package File is Invalid" (Android)
- I am having an issue with an app on my jail broken/rooted device
- I can't install apps from App Store (iOS)
- I have accidentally erased the app. How do I get it back? (iOS)
- My app has frozen / will not load / is crashing, how do I fix this? (iOS)
- Sometimes the device switches apps or the app gets closed. Can anything be done about this? (iOS)
- Why can't I hear any sound? (iOS)
- “Regrant failed” error when trying to restore in-app purchase. (iOS)