Frequently Asked Questions
I have accidentally erased the app. How do I get it back? (iOS)
Don't worry, it's easy to reinstall an app that has been erased. Just follow these instructions:
- Open the App Store on your device. Make sure you are signed in with the same account used for the original purchase.
- Tap on Purchased from the bottom navigation bar. (On iPhone or iPod touch, tap Updates from the bottom navigation bar, then tap Purchased.)
- Locate the app in your Purchased list.
- Tap the download button.
Last Updated 9 years ago