Frequently Asked Questions

I have accidentally erased the app. How do I get it back? (iOS)
Don't worry, it's easy to reinstall an app that has been erased. Just follow these instructions:
  • Open the App Store on your device. Make sure you are signed in with the same account used for the original purchase.
  • Tap on Purchased from the bottom navigation bar. (On iPhone or iPod touch, tap Updates from the bottom navigation bar, then tap Purchased.)
  • Locate the app in your Purchased list.
  • Tap the download button.

Last Updated 10 years ago

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