Frequently Asked Questions

Clearing an App's Data (Android & Amazon)
If clearing the cache does not resolve an error or technical issue, in some cases, it may be necessary to clear an app's data.

: All of the app's data will be deleted permanently. This includes all files, settings, accounts or profiles, etc.
  1. On your Android device, from the Home screen select Menu.
  2. Select Settings from the Menu; navigate to and select Applications.
  3. Select Manage applications; navigate and select the app in question.
  4. Tap on Clear Data.
  5. Tap OK to confirm.

Last Updated 10 years ago

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