Frequently Asked Questions
Powering down your iPhone/iPod touch/iPad (iOS)
- Hold down the Sleep/Wake button at the top corner of the iPhone/iPod touch/iPad for a few seconds.
- Move the slider that appears on the screen to the right (across the screen) to turn off the device.
- Once the device is completely powered down, turn it back on. Hold down the Sleep/Wake button again until the Apple icon appears on the screen.
- When the device has restarted, try launching the app again.
Last Updated 11 years ago