Frequently Asked Questions

Kindle FreeTime & In-App Purchases (Amazon)
When you add an app with in-app purchases to a child's FreeTime profile, you might find previously purchased in-app purchases are not available.

This problem introduced with the recent Kindle Fire / Free Time update. Amazon is aware of the problem but they do not have a solution (nor planing a fix) at the moment. If you try to contact their support, they will simply tell you that in-app purchases won't work in Free Time. You also cannot purchase or restore IAP items within the Free Time.

Please note: Full versions of our kids apps are available on the Amazon App Store under the name of Educational School Edition. Those full versions will work with Free Time without any problems.

Last Updated 10 years ago

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